Returns Policy

If you are not completely satisfied with any items from your order you may return them to us within 14 days of receipt for exchange or refund.

Please be advised that any returns delivered after this time will not be accepted and will be returned back to you.

All returned items must be in brand new condition with no signs of wear and with all original garment tags and labels still attached, as well as any branded packaging where supplied.

We will not accept any items that have been altered or incorrectly washed.

Please take care to ensure when trying on any garments that they do not come into contact with any aftershave, sprays, creams or other chemicals.

All returns are throughly inspected upon receipt to ensure that they fall into line with the above conditions before refunded so please make sure you read through them and return items accordingly.

We will aim to process your return on the same day we receive them but please allow up to 5 working days for any refund to be processed as there can be clearance times depending on the payment method used on checkout.

All refunds will be sent to the same account used for payment, we will not refund to any other account.

Returns address

Terrace Threads (Returns)
The Store Room
Fitzwilliam Road